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Purchased items not being received!!
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Snickers Offline
#1 Posted : 16 November 2011 23:07:46(UTC)


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OK this is a showstopper for me. Fortunately it's only cost me a couple of $L. When I used the object manager to locate an item for sale and selected Pay/Buy button, it clearly pays the object owner ($L gets deducted from me) BUT I never receive the item. I tested this several times using my alt on items in my own store and items in a dollarbie shop. Same result. It didn't matter whether the item purchasing contents or purchasing a copy of the item. It never showed in Inventory using MB-64 (v9.54). Using a standard viewer, no problems. My shop and the dollarbie shop are on two completely different sims.

Clearly right now, I can't use Metabolt for buying anything. I'd like to know if others have the same issues.

Confused
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Luke Offline
#2 Posted : 16 November 2011 23:51:16(UTC)


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Does the "Inventory Item Received" window popup? If it doesn't then nothing is being received. If it is poping up, are you sure it's not just that the items are not showing in the inventory? i.e. if you try the F5 and/or F6 keyboard shortcuts they will show up.
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Snickers Offline
#3 Posted : 17 November 2011 20:05:06(UTC)


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No, the Inventory Item Received window never pops up. Just to make sure, I went back to a regular viewer and the items were not there in inventory either. With my alt on Metabolt and me on Phoenix, I had her buy one of my shop items. The PAY worked and I received the $1L but my alt received the item. This is a very normal boxed item -- no vendor touch or script or anything.
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Snickers Offline
#4 Posted : 17 November 2011 22:04:23(UTC)


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Luke, as I said to you via IMs after you logged (just in case you don't get them), the items DID show up when bought using R*******. They were just in an unexpected location and inventory needed to be reloaded. However, retesting with Metabolt brought no luck. They never come into inventory.
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Luke Offline
#5 Posted : 20 November 2011 16:33:31(UTC)


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A solution for this has been provided with V 0.9.55.0
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Snickers Offline
#6 Posted : 21 November 2011 18:15:37(UTC)


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OK purchasing now seems to work however I have to reload the entire inventory to see the item. A simple refresh won't do it. Plus, there is no confirmation dialog that the item has been bought -- even in chat. The only indication of a transaction is that the $L balance goes down.
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Luke Offline
#7 Posted : 21 November 2011 18:28:12(UTC)


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Object purchases operate in a different way and they don't fire an event when the item/folder is received. For that reason I currently can't find a way of auto updating the inventory without having to redevelop the whole thing :(

Unfortunately if something doesn't appear we have to stick to F5/F6 shortcuts.

Thx
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Snickers Offline
#8 Posted : 21 November 2011 19:53:16(UTC)


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OK but at least can you throw a confirmation dialog box up like that other Text Viewer does (ie. You paid <object> $1L for <item>)? That way I know that something happened.
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Luke Offline
#9 Posted : 21 November 2011 19:57:15(UTC)


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Why is a confirmation box required when you know you have paid? Sorry but this doesn't make logical sense!
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Snickers Offline
#10 Posted : 21 November 2011 20:53:09(UTC)


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The only way you can tell the transaction has gone through is IF you check your $L balance before you buy and you check it after. Then you do the math to see that they matched up what you thought you just paid for the item. All the regular viewers and Radegast put up a dialog box that says You have paid $X for Y. If nothing else, to be consistent with what seems to be standard practice.
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Luke Offline
#11 Posted : 21 November 2011 21:21:56(UTC)


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METAbolt is not a follower and I really don't care what other viewers or Radegast does.

I am not sure I totally agree with confirming what is obvious and inflating the software with excess functionality. I hear what you are saying but will leave this on the back burner for now...


Thx
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Snickers Offline
#12 Posted : 30 November 2011 20:45:33(UTC)


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OK, the purchase confirmation works with the patched MB (and item delivery works OK). Thank you Luke. That really makes things a lot more comfortable. :)
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Luke Offline
#13 Posted : 30 November 2011 21:48:36(UTC)


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The patch will be mainstream from the next version onwards.

Thx Snickers.
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Luke Offline
#14 Posted : 20 December 2011 16:41:06(UTC)


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A solution for this has been provided in V 0.9.56.0
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